In order to ensure secure and appropriate access to the ScotiaWorld site, effective Jan 12, 2012, a new CAPTCHA feature is being added to the ScotiaWorld Log On page.

CAPTCHA is a type of challenge-response test which attempts to confirm that a human being is trying to log on to the system rather than a computer generated attack. This is the same type of technology currently in use on many other web sites, used to prevent e-mail spam and automated posting to systems.

Employees signing into ScotiaWorld after Jan 12, 2012 will be required to enter their user ID and password plus repeat a four-character code that appears as a distorted image on the logon page (see below). An audio component has also been added for employees with visual impairment.


Should you have questions, please contact the HR Service Centre at:

  • Phone: 1-888-888-8089
  • In the GTA: 416-701-7209
  • TTY/TDD: 1-877-426-8429
  • Email: hrcallcentre@scotiabank.com
  • Toll-free fax: 1-888-837-0455
  • Hours of operation: Monday to Friday, 8:00 a.m. to 8:00 p.m. EST

    Thank you for your ongoing attention to ensuring the security of Bank systems.